FILE PHOTO: A man wearing a protective mask walks past a sign that reads “Courage”, in Paris as a lockdown is imposed to slow the rate of the coronavirus disease (COVID-19) in France, April 25, 2020. REUTERS/Gonzalo Fuentes/File Photo
PARIS (Reuters) – French researchers on Monday launched a voice assistant that can help callers suffering from potential coronavirus symptoms and direct them towards emergency services or their doctors using artificial intelligence.
Anybody in France can now ring the “AlloCovid” service developed by French research institute INRIA, the University of Paris and French railway company SNCF, the group said.
On the line, a female voice greets callers with “Bonjour, I’m your virtual AlloCovid assistant … Are you ready to start the questionnaire?”
Callers are asked for their postcode but not their name. Depending on their symptoms and pre-existing conditions, they are directed to the right professionals.
Developers hope the voice assistant,