NEW YORK (Reuters) – Food delivery company DoorDash will announce on Thursday a service to help restaurants build their own websites for online ordering so they do not have to pay marketing commissions to the platform itself.
Restaurants will also not have to pay most fees for the new DoorDash Storefront service through the end of the year, providing some relief to a ravaged industry as it starts reopening in some areas, DoorDash’s Chief Operating Officer Christopher Payne told Reuters exclusively.
Commissions as high as 30% paid to delivery companies – including Grubhub Inc, Postmates and Uber Technologies Inc’s Uber Eats – are a sore spot for some cash-strapped mom-and-pop restaurants.
The fees, especially those charged for marketing, are under increasing scrutiny, with deliveries rising as people have stayed home to stem the spread of the coronavirus.
DoorDash waived commissions over the last couple of months and provided other relief