FILE PHOTO: Small toy figures are seen in front of diplayed Zoom logo in this illustration taken March 19, 2020. REUTERS/Dado Ruvic/Illustration
SHANGHAI (Reuters) – Zoom Video Communications (ZM.O) will shift to a partner-only model in mainland China from Aug. 23, suspending direct sales to all customers in the region, the company said on Monday.
Zoom customers in China received an email on Monday informing them of the change, and telling them it would provide users with “better local support.”
In the email, seen by Reuters, Zoom listed Bizconf Communications, Suiri Zhumu Video Conference, and Systec Umeet – as partners that can offer its commercial service to customers in China.
Zoom has been distancing itself from its China operations, which had come under the scrutiny of human rights activists and privacy advocates.
The company announced in May that it would suspend new free user registrations in China and